Frequently Asked Questions

branchbob is an e-commerce platform that lets you create your own online store to sell your products.

Creating your store on branchbob is completely free, including access to all the basic functions needed for operating an online store smoothly. There are no one-time, monthly, or transaction fees for setting up your store and using these basic services. However, once your store is ready, a subscription is required to enable the checkout process. While branchbob strives to keep costs transparent and offers competitive pricing for additional services, please note that enabling checkout and some other enhanced features may incur fees. These additional services are clearly marked and there are no hidden costs.

To make your store "Ready-to-Sell", you only need to follow 5 steps:

- Create your first product
- Create a payment method
- Add a delivery method
- Maintain your contact information for your customers
- Add legal pages

Basically, your store should have its own logo and a suitable favicon for the browser. In addition, a start page text is advantageous, in which you welcome your customers and provide other useful information regarding your store. This, together with the 5 steps, forms the foundation of your store. Once you are done with that, you should choose a suitable theme. In our Theme Store you will find a selection of different design templates that you can apply to your store and also edit. With some HTML & CSS knowledge you can even create your own design.

So that your products are appealing to your customers, the following things must be present:

- Title
- Price
- Pictures
- Features, e.g. technical data
- Short description (1-2 sentences)
- Long description (Detailed description of the product)

In addition, other data can be useful:
- Weight for shipping options
- Stock
- a category assignment
- Options and variants, e.g. products in different colors and sizes.

We offer the following payment methods:

- PayPal
- PayPal Express
- Amazon Pay
- Credit card payment (Stripe)
- Cash on delivery
- Prepayment
- Invoice

No, with branchbob, every time you place an order, the corresponding invoice is automatically created for your customers.

No. You will get your own domain with the extension "mybranchbob.com" during registration. If you want to use your own domain, this is also possible.